Trust
Security, privacy, and how we handle your data.
This page is maintained by 9FIGDESIGNS TECH to answer common security and privacy questions about this website. It reflects current practices and may change as our site evolves. It is not a certification or an independent audit.
Our security and privacy practices
Shared responsibility
We rely on managed hosting and backend services for infrastructure security (network, servers, database hardening, platform patches). 9FIGDESIGNS TECH is responsible for the app code, content, configuration, and how customer data submitted on this site is handled.
Transport security
The site is served over HTTPS. Form submissions, booking requests, and payment flows travel over encrypted connections between your browser and our backend.
Data we collect
When you submit the contact, assessment, or booking forms we store the details you provide (such as name, email, company, and any project information you choose to share) so we can respond to you. Payment details are handled by our payment provider; we store only the reference and status needed to reconcile bookings.
Email & notifications
Transactional emails (booking confirmations, contact replies) are sent from hello.9figdesigns.tech using authenticated sending (SPF/DKIM). You can unsubscribe from non-essential emails using the link in any message we send.
Cookies & analytics
We use a minimal set of cookies required for the site to function. We do not sell your data and we do not run third-party advertising trackers on this site.
Retention & deletion
We keep submission and booking records only as long as needed to serve you and meet basic record-keeping. You can email hello@9figdesigns.tech to request access to, correction of, or deletion of your data.
Report a security issue
If you believe you have found a vulnerability or have a security concern about this site, please email us. We appreciate responsible disclosure and will respond as quickly as we can.
Email the teamThis page describes current practices for the 9figdesigns.tech website and is provided for informational purposes. It is not a legal contract and is not a Lovable-issued certification. For questions, contact hello@9figdesigns.tech.
